Using the deductive outline helps subordinate the refusal in a bad-news message so that the reasons get the deserved emphasis.
Correct Answer:
Verified
Q43: The best reason for a refusal is
Q44: Issuing a one-line statement using "company policy"
Q45: When delivering negative organizational news, convey the
Q46: The Equal Credit Opportunity Act requires that
Q47: Credit refusals cannot serve as order acknowledgments
Q49: In the decision to communicate about negatives,
Q50: In the context of crisis in organizations,
Q51: Describe the components of the inductive outline
Q52: The closing paragraph of a bad-news message
Q53: Claim refusals are not necessary when a
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