Which of the following is true of a crisis situation in an organization?
A) While responding to a crisis, a common message should be communicated to both internal and external audiences.
B) An accident crisis includes accidents or harm caused by human error as well as organizational misdeeds.
C) A potential crisis situation cannot be determined in terms of areas of vulnerability.
D) The type of crisis should be identified during crisis response in order to better develop communication messages.
Correct Answer:
Verified
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