The most visible embodiment of total quality management in the United States is
A)being awarded the Deming Prize.
B)achieving ISO 9000 certification.
C)meeting industry standards.
D)receiving the Baldrige Award.

Question

Quizplus · Accepted Answer

The Baldrige Award is a prestigious national award given annually to U.S. companies that demonstrate excellence in leadership, strategic planning, customer and market focus, measurement, analysis and knowledge management, workforce focus, and operational focus. Winning this award is seen as the ultimate embodiment of total quality management in the United States.

The Most Visible Embodiment of Total Quality Management in the United