Which of the following statements is TRUE of using an information system to improve process quality?
A) Information systems that are most user friendly are also most cost effective.
B) Information systems are most effective at improving process quality if they are developed solely by technical personnel.
C) Information systems can improve process efficiency but not process effectiveness.
D) Information systems that are labor saving may not be efficient.

Question

Quizplus · Accepted Answer

An information system that is labor saving may not necessarily be efficient. It is important to ensure that the system is designed in a way that improves the effectiveness of the process as well. Additionally, using technical personnel exclusively may result in a system that is not user friendly, and therefore, not effective in improving process quality. Cost effectiveness is not necessarily directly related to user-friendliness.

Which of the Following Statements Is TRUE of Using an Information