Social CRM is not a dynamic social media process.

Name: Social CRM is not a dynamic social media process.
Brand: Quizplus
Rating: 4.9 (37 reviews)

Question

Quizplus · Accepted Answer

Social CRM refers to the practice of using social media to manage and analyze customer interactions and data. It is not necessarily a real-time, dynamic process like some social media strategies may be. Instead, it involves the use of tools and processes to track and analyze customer behavior over time, helping businesses to better understand and serve their customers.

Social CRM Is Not a Dynamic Social Media Process