In the context of customer relationship management (CRM), a vendor might lose control of the customer relationship.

Name: In the context of customer relationship management (CRM), a vendor might lose control of the customer relationship.
Brand: Quizplus
Rating: 4.8 (31 reviews)

Question

Quizplus · Accepted Answer

If a vendor does not handle customer interactions well or fails to consistently meet the customer's needs, the customer may choose to take their business elsewhere or seek out a better vendor. This can result in the vendor losing control of the customer relationship.

In the Context of Customer Relationship Management (CRM), a Vendor