In the context of the perceptions quadrant of the GAPS analysis,a great way of obtaining information is through performance reviews or 360-degree feedback instruments.

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Performance reviews and 360-degree feedback instruments can provide valuable insight into how employees perceive their own performance and the performance of others, as well as how they perceive the organization as a whole. This information can be used to identify gaps between current and desired perceptions, and to develop strategies for bridging these gaps.

In the Context of the Perceptions Quadrant of the GAPS