Desired service is the minimum level of service customers will accept without being dissatisfied.
Correct Answer:
Verified
Q14: Many service dramas are loosely scripted, which
Q15: Which of the following is NOT a
Q16: Reliability, ease of use, and customer support
Q17: Which of the following is NOT a
Q18: The service delivery system is composed of
A)Inanimate
Q20: Service consumption can be divided into what
Q21: Airlines are considered a low-contact service when
Q22: Developed nations are seeing increased spending on
Q23: To develop effective marketing strategies, marketers must
Q24: Give an example of a social risk
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