Several restaurant managers complied with orders from a telephone caller, posing as a police officer, to strip search a customer or employee. This is an example of the power of _____ on compliance.
A) group influence
B) personality factors
C) the closeness of authority
D) the legitimacy of authority

Question

Quizplus · Accepted Answer

The power of legitimacy of authority plays a role in compliance in this scenario, as the managers complied with the orders due to the belief that the caller was a police officer and therefore had the legitimate authority to give such orders.

Several Restaurant Managers Complied with Orders from a Telephone Caller