Phatic communication is important in face-to-face but not in online communication.

Name: Phatic communication is important in face-to-face but not in online communication.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Phatic communication, which includes small talk and social niceties, serves a social function in both face-to-face and online communication. It helps to establish rapport and maintain relationships. While the nature of phatic communication may differ slightly between the two contexts, it is still important in both.

Phatic Communication Is Important in Face-To-Face but Not in Online