Jesse tells Joy about a crane that has been visiting his neighbourhood. "I just love the crane's visits!" Jesse exclaims. Joy thinks it's strange that Jesse enjoys a construction crane in his neighbourhood; however, Jesse is actually talking about a bird. Which communication misconception does this illustrate?
A)More communication is always better.
B)Meanings are in words.
C)Successful communication always involves shared understanding.
D)A single person or event causes another's reaction.

Question

Quizplus · Accepted Answer

Meanings are not inherent in words themselves but are created by the people who use them. In this scenario, the word "crane" has two meanings: one is a bird, and the other is a piece of construction equipment. Jesse and Joy have a misunderstanding because they each attach a different meaning to the word "crane."

Jesse Tells Joy About a Crane That Has Been Visiting