The nurse makes a medication error during a busy shift on the unit.Which response by the nurse manager reflects "just culture"?
A) Placing the nurse on administrative leave
B) Recommending that the nurse's job be terminated
C) Encouraging the nurse to complete an incident report
D) Making a public announcement about the error during shift report

Question

Quizplus · Accepted Answer

Encouraging the nurse to complete an incident report is a reflection of just culture because it allows for the identification of system-level problems, rather than simply blaming the individual nurse. This approach allows for a focus on improving the system and preventing similar errors in the future, rather than punishing the nurse for making a mistake. Placing the nurse on administrative leave or recommending termination would be punitive and not consistent with a just culture. Making a public announcement about the error during shift report could be perceived as shaming the nurse and not addressing the underlying issues that led to the error.

The Nurse Makes a Medication Error During a Busy Shift