Continuous improvement requires management to encourage employees to ________ and to act on what the employees suggest.
A)share ideas
B)participate in teams
C)participate in training
D)work in groups
E)benchmark competitors

Question

Quizplus · Accepted Answer

Continuous improvement involves constantly seeking ways to improve processes, products, and services. Encouraging employees to share their ideas is an important part of this process as they are the ones who are often the most familiar with day-to-day operations and can offer valuable insights for improvement. Participation in teams, training, and working in groups can also be beneficial, but the key to continuous improvement is a willingness to listen and act on employee suggestions. Benchmarking competitors can also provide useful information, but it is not directly related to encouraging employee participation in the improvement process.

Continuous Improvement Requires Management to Encourage Employees to ________ and to Act