The direct approach is usually the better choice for making negative announcements on routine business matters.

Name: The direct approach is usually the better choice for making negative announcements on routine business matters.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The indirect approach is often preferred for negative announcements in routine business matters to soften the impact of the bad news and to explain the reasons behind the decision before delivering the negative message.

The Direct Approach Is Usually the Better Choice for Making