A buffer should get the readers in a positive frame of mind by letting them think that they will be pleased with the news they are about to hear.
Correct Answer:
Verified
Q64: Bad news messages should be delivered promptly,without
Q78: Which of the following is a guideline
Q79: Which of the following is a guideline
Q80: When conveying negative organizational news, you should
Q81: Whenever possible, avoid using "company policy" as
Q82: Direct messages take less time for you
Q85: If you've failed to meet expectations that
Q86: You don't have to apologize when refusing
Q87: An apology in business communications means admitting
Q88: The most damaging "no" is usually the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents