In which of the following situations is it appropriate to use the indirect approach to organize negative news messages?
A) You need to immediately get the reader's attention.
B) You value the relationship you have with the audience.
C) The news is not likely to seriously impact the audience.
D) The audience does not have the time to read long, rambling messages.

Question

Quizplus · Accepted Answer

The indirect approach is appropriate when delivering negative news to an audience that the sender values a relationship with. This approach allows the sender to soften the blow of the negative news and potentially preserve the relationship. The other options do not necessarily require the use of the indirect approach.

In Which of the Following Situations Is It Appropriate to Use