You should use the indirect approach to organize negative news messages when ________.
A) you need to get the reader's attention
B) the audience prefers short messages
C) the situation is routine or minor
D) the bad news will come as a shock to the audience

Question

Quizplus · Accepted Answer

The indirect approach should be used when the bad news will come as a shock to the audience. This method allows the reader to prepare for the negative news by presenting it after some positive or neutral information.

You Should Use the Indirect Approach to Organize Negative News