Because your main idea in a bad-news message is negative, it is important to ________.
A) carefully choose whether an indirect or a direct approach is best
B) always use a direct approach
C) always use an indirect approach
D) use both a direct and an indirect approach in each letter

Question

Quizplus · Accepted Answer

It is important to carefully choose whether an indirect or a direct approach is best based on the relationship with the recipient, the severity of the news, and the potential impact on the recipient.

Because Your Main Idea in a Bad-News Message Is Negative