Which of the following is NOT a negative phrase?
A) You are clearly dissatisfied.
B) I recognize that the product did not live up to your expectations.
C) Unfortunately, we haven't received it.
D) The damage won't be fixed for a week.
Correct Answer:
Verified
Q4: The direct approach for delivering bad news
Q5: As an executive in the Admissions Office
Q6: You should use the direct approach to
Q7: You should use the direct approach to
Q8: As a Fire Insurance Claims Adjuster with
Q10: Because your main idea in a bad-news
Q11: In which of the following situations is
Q12: What is the best medium to deliver
Q13: You should use the indirect approach to
Q14: You should use the direct approach to
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