You should use the direct approach to organize negative news messages when ________.
A) firmness is needed in communicating the message
B) the reader has an emotional investment in the situation
C) you want to soften the blow of the negative news
D) you need to maintain a close working relationship with the reader
Correct Answer:
Verified
Q1: When using the direct approach to deliver
Q2: You need to convey to a customer
Q4: The direct approach for delivering bad news
Q5: As an executive in the Admissions Office
Q6: You should use the direct approach to
Q7: You should use the direct approach to
Q8: As a Fire Insurance Claims Adjuster with
Q9: Which of the following is NOT a
Q10: Because your main idea in a bad-news
Q11: In which of the following situations is
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