Industries that provide intangible services do not normally have direct contact with their customers.
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Q21: Research and development costs would be classified
Q24: Marketing costs would be classified as period
Q26: Cost of goods sold is the total
Q27: All product costs other than direct materials
Q28: Costs can be assigned to cost objects
Q30: Cost of goods manufactured represents the cost
Q31: All manufacturing costs are classified as overhead.
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