Which is defined as a category of quality-related costs?
A)invention
B)controller
C)internal control
D)external failure
E)none of these

Question

Quizplus · Accepted Answer

External failure costs are a category of quality-related costs associated with defects or issues discovered by customers after they receive a product or service. These costs can include warranty claims, product returns, repairs, or legal actions.

Which Is Defined as a Category of Quality-Related Costs