The balanced scorecard aids in continuous improvement by augmenting financial measures with information on the drivers or indicators of future financial performance.

Question

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The balanced scorecard is designed to provide a more comprehensive view of organizational performance by incorporating both financial and non-financial measures, which can help identify areas for improvement and support continuous improvement efforts. By looking at key performance indicators across multiple areas such as customer satisfaction, employee engagement, process efficiency, and innovation, organizations can gain greater insight into how to create value and drive future financial success.

The Balanced Scorecard Aids in Continuous Improvement by Augmenting Financial