You are involved in training and development for your division at Dunder Mifflin Inc. You want to target some specific organizational problems through training.
-Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed ________ skills.
A) managerial
B) technical
C) basic literacy
D) problem-solving
E) interpersonal

Question

Quizplus · Accepted Answer

Basic literacy skills refer to the ability to read, write, and comprehend basic information. This skill category is necessary to address in an urban area where many students do not finish high school, as it may impact their ability to perform their job duties effectively. Without basic literacy skills, employees may struggle with tasks such as reading instructions, completing forms, or communicating clearly with customers or colleagues.

You Are Involved in Training and Development for Your Division