Which level of the capability maturity model best describes each of the following business processes?
A. After consulting the company procedures manual and her supervisor for guidance, Lindsay developed a more detailed description of the invoice payment process.
B. After developing a rigorous description of the purchase order process, Joe set a goal of processing each one in no more than one day.
C. After figuring out the best way to process purchase orders, Joe developed a schedule indicating what tasks he should complete each day. He did not share the schedule or the process with anyone else.
D. Although CPK Corporation had a process for paying vendor invoices, Lindsay thought it didn't work well. So, she used her own system without telling her supervisor or co-workers.
E. Employees of the purchasing department all attended a seminar on how to make the purchasing department more efficient and effective.
Correct Answer:
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b. manage...
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