Robert is the president and CEO of Computer Solutions; the firm's main activity is installing enterprise resource planning software.When a client calls Robert, he does an "intake interview" where he assesses the client's needs and learns about their company.Robert tries to interview at least a dozen people at each client, including top management and mid- and lower-level employees.In the preceding case, who would complete the first step in the systems development life cycle?
A) Robert
B) The client
C) Both Robert and the client
D) The SEC
Correct Answer:
Verified
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