Consider the Following Short Case as You Respond to the Next

Consider the following short case as you respond to the next question: Scott and Logan are the CEO and CFO of MLN Corporation. The firm has lately been losing customers to MLN's competitors; Scott and Logan believe an ERP system could help MLN obtain more timely information that will enable them to retain old customers and acquire new ones. They formed a six-person team with representatives from three of MLN's ten departments and instructed them to use the steps in the systems development life cycle to choose and implement an ERP system. A year later, the team had completed its work and implemented the system by transferring data from MLN's general ledger software to the ERP system.Umble and Umble suggested six necessary conditions for a successful ERP implementation. Which of the following is most closely related to communicating strategic goals clearly?

A) The firm has lately been losing customers to MLN's competitors.
B) They formed a six-person team.
C) A year later, the team had completed its work.
D) Use the steps in the systems development life cycle.