Consider the following short case as you respond to the next question: SPC Corporation sells computer security software. They maintain their AIS using general ledger software; data files are backed up twice a day. Sales staff can access the customer database, inventory files and general ledger, as well as sales-related documents such as invoices and sales orders. Newly hired sales staff members at SPC receive the company procedures manual which explains the process used to complete the steps in the sales / collection process. To minimize costs, SPC designates up to five sales staff members each month who can do credit checks for all new customers in addition to processing sales. SPC bills its clients monthly and uses the balance forward method of accounting for receivables; all cash receipts from clients are processed using a lockbox procedure. The lockbox firm's fee is 3% of all collections. SPC's accounting department estimates bad debts at the end of each fiscal year; they are normally about 1% of total sales.SPC's internal control in the sales / collection process would be strengthened by making changes in:
A)Its method of accounting for receivables.
B)Its organizational structure and division of responsibilities.
C)Both A and B.
D)Neither A nor B.

Question

Quizplus · Accepted Answer

To strengthen internal controls in the sales/collection process, SPC Corporation should make changes in both its method of accounting for receivables and organizational structure and division of responsibilities.
- Accounting for Receivables: SPC currently uses the balance forward method of accounting for receivables, which can lead to errors and inconsistencies in recording transactions. Adopting the more accurate and reliable method of open-item accounting would enhance internal controls and reduce the risk of misstatements in the financial statements.
- Organizational Structure and Division of Responsibilities: SPC should also consider restructuring its sales and accounting departments to improve the segregation of duties and minimize the risk of fraud or errors. For example, limiting access to sensitive data and functions, such as credit checks and cash handling, to authorized personnel and implementing periodic reviews and reconciliations of accounts would help ensure the accuracy and completeness of transactions.

Consider the Following Short Case as You Respond to the Next