In a social situation in which someone is displaying an angry expression but using calm, friendly words and tone of voice, the __________ is most likely to take priority over other cues in determining the person's emotions.
A) facial expression
B) speech intonation
C) speech volume
D) actual words used

Question

Quizplus · Accepted Answer

Research suggests that in a situation where there is a mismatch between facial expression and verbal communication, people tend to rely more on facial expression as a cue to interpret emotions. This phenomenon is known as the "facial feedback hypothesis." Therefore, in this social situation, the angry facial expression would be the most important cue for determining the person's emotions.

In a Social Situation in Which Someone Is Displaying an Angry