How do professionals use nonverbal behaviors in addressing families?
A) They convey warmth and acceptance the same way that they do with children.
B) They should maintain the most formal behavior with little expression when giving family members information.
C) Adults do not pay much attention to nonverbal behavior so it does not matter.
D) Professionals should approach family members meekly and speak softly, with lowered eyes.

Question

Quizplus · Accepted Answer

Professionals use nonverbal behaviors to convey warmth and acceptance towards families, just as they do with children. This helps build trust and rapport with families, which is essential for effective communication and collaboration in addressing their needs. Option B is incorrect because overly formal and unexpressive behavior can create distance and mistrust. Option C is incorrect because adults do pay attention to nonverbal behavior, and it can significantly impact their perceptions and feelings towards the professional. Option D is incorrect because approaching family members meekly and speaking softly with lowered eyes can signal insecurity, lack of confidence, and submissiveness, which are not desirable traits for a professional in this context.

How Do Professionals Use Nonverbal Behaviors in Addressing Families