A union is reluctant to agree to productivity-enhancing work-rule changes to enhance job security if in the past it has made similar concessions but believes management has not stuck to its assurance of greater job security in return.The term that best describes this sub-process of labour-management negotiations is
A)distributive bargaining.
B)integrative bargaining.
C)attitudinal structuring.
D)intra-organizational bargaining.

Question

Quizplus · Accepted Answer

Attitudinal structuring involves managing and influencing the attitudes and relationships between labor and management. The union's reluctance based on past experiences reflects issues related to trust and attitudes, which are central to attitudinal structuring.

A Union Is Reluctant to Agree to Productivity-Enhancing Work-Rule Changes