Melissa would like to reduce the number of phone calls she gets from customers who want to place orders.Which model would best work for Melissa?
A)The information-based model
B)The content-based model
C)The transaction-based model
D)The customer relationsship-based model

Question

Quizplus · Accepted Answer

The transaction-based model focuses on streamlining the process of placing orders and reducing barriers to purchase, therefore it would be the best choice for Melissa who wants to reduce phone calls from customers who want to place orders. By improving the online ordering process or offering alternative avenues for purchase, customers may be less likely to call in to place an order.

Melissa Would Like to Reduce the Number of Phone Calls