Which of the following is true about Yelp.com?
A)It is an online forum where customers can post reviews.
B)Only negative reviews have any impact.
C)Once a customer posts a negative review,the business is helpless to respond.
D)All of the above are true about Yelp.com.

Question

Quizplus · Accepted Answer

Yelp.com is an online forum where customers can post reviews. While the site does allow negative reviews, positive reviews can also have a significant impact on a business's reputation. Additionally, businesses are able to respond to both positive and negative reviews, providing a way for them to address any concerns their customers may have.

Which of the Following Is True About Yelp.com