The basic quality tool that Kaoru Ishikawa recognized that identifies potential causes of a problem while sorting them into categories is the
A)check sheet.
B)cause-and effect diagram.
C)control chart.
D)parento chart.

Question

Quizplus · Accepted Answer

The cause-and-effect diagram, also known as a fishbone diagram or Ishikawa diagram, is a tool used to identify potential causes of a problem and categorize them into specific branches. Kaoru Ishikawa, a Japanese quality control expert, is credited with developing this diagram. The other tools listed (check sheet, control chart, and Pareto chart) are useful in different aspects of quality control but do not directly involve identifying and categorizing potential causes of a problem.

The Basic Quality Tool That Kaoru Ishikawa Recognized That Identifies