The management of a multinational company has adopted a unique way to handle conflict situations among its employees and to manage aggressive behavior.When an employee feels frustrated or becomes aggressive,he or she is encouraged to go to the "cool-off room," where he or she can play squash or hit rubber walls with wooden bats.The management believes that releasing pent-up anger will be helpful in increasing employee performance and productivity.In the context of psychology,the management has given importance to the concept of ________.
A)avolition
B)centration
C)desensitization
D)catharsis

Question

Quizplus · Accepted Answer

The management has given importance to the concept of catharsis - the release of emotional tension or suppressed emotions through a specific activity, in this case playing squash or hitting rubber walls with wooden bats. This is believed to be helpful in managing aggressive behavior and increasing employee productivity.

The Management of a Multinational Company Has Adopted a Unique