According to the research by Burns Vaughan and John Lanzetta,you will feel more empathy for someone with whom you are interacting in person than for someone with whom you are interacting over the telephone because
A)imitating others' expressions help us feel what they are feeling.
B)telephone connections are sometimes unclear.
C)you will be tempted to overjustify yourself.
D)we are more focused on the person while having a telephonic conversation with that person.

Question

Quizplus · Accepted Answer

The research by Burns Vaughan and John Lanzetta suggests that imitating others' expressions helps us feel what they are feeling. When interacting in person, we are able to see and mimic their facial expressions which builds empathy. This is not possible while interacting over the telephone, where we cannot see the person's expressions as clearly.

According to the Research by Burns Vaughan and John Lanzetta,you