Which of the following is a source of service waste that refers to instance in which a customer must wait for any aspect of the service?
A) Duplication
B) Overprocessing
C) Delay
D) Overproduction
E) Inventory

Question

Quizplus · Accepted Answer

Delay refers to a source of service waste where customers must wait for any aspect of the service. Duplication refers to unnecessary repetition of tasks, overprocessing refers to using more resources than needed to complete a task, overproduction refers to making more than what is needed, and inventory refers to keeping excess supplies on hand.

Which of the Following Is a Source of Service Waste