Trust in a buyer-seller relationship develops from a combination of five factors. Which of the following is NOT one of those factors?
A)dependability
B)honesty
C)likeability
D)obstinacy
E)competence

Question

Quizplus · Accepted Answer

Dependability, honesty, likeability, and competence are all factors that contribute to building trust in a buyer-seller relationship. However, obstinacy, which refers to being stubborn or difficult to work with, is not a factor that helps build trust.

Trust in a Buyer-Seller Relationship Develops from a Combination of Five