To make the point that communications need to be appropriate to the audience receiving them, Kathy showed a group of reading teachers the molecular formula for compounds produced by PKC Pharmaceutical companies. Even though the information was in English, the teachers did not have a clue what it was about. Kathy was using:
A) an analogy
B) an 80-20 rule diagram
C) public zone, personal zone differentials
D) nonverbal communication
E) high-inflection culture content

Question

Quizplus · Accepted Answer

Kathy was using an analogy to make the point that communications need to be appropriate to the audience receiving them. She used the molecular formula to represent complex information that was not easily understandable to her audience, which is similar to how communications can be ineffective if they are not tailored to the receivers' level of education or background knowledge.

To Make the Point That Communications Need to Be Appropriate