The supervisor of an automated teller machine (ATM)facility learns that the machine is not functioning efficiently because it uses an old software.According to the organizational decision buying process,which of the following should the supervisor do next?
A) The supervisor should look for a new software.
B) The supervisor should place an order for an alternative software.
C) The supervisor should evaluate the performance of the existing software.
D) The supervisor should immediately buy a new machine.
E) The supervisor should identify and define the type of update needed.

Question

Quizplus · Accepted Answer

The organizational decision buying process involves identifying and defining the type of update needed before searching for and evaluating alternative solutions. Therefore, the supervisor should first identify and define the type of update needed for the ATM software before moving on to the next step in the decision-making process.

The Supervisor of an Automated Teller Machine (ATM)facility Learns That