The 80-20 _____ suggests that salespeople should try to listen 80 percent of the time and talk no more than 20 percent of the time.
A) talking model
B) personal-interpersonal differential
C) body language agreement model
D) listening rule
E) inflection-articulation zone

Question

Quizplus · Accepted Answer

The 80-20 rule in sales suggests that salespeople should try to listen 80 percent of the time and talk no more than 20 percent of the time. This means that salespeople should spend more time understanding their clients' needs and concerns and less time trying to sell their products or services. Therefore, the best choice is option D, which refers to the Listening Rule.

The 80-20 _____ Suggests That Salespeople Should Try to Listen