_____ refers to the fact that services cannot be saved,stored,resold,or returned.
A) Intangibility
B) Heterogeneity
C) Simultaneous production and consumption
D) Perishability
E) Incompatibility

Question

Quizplus · Accepted Answer

Perishability refers to the fact that services cannot be saved, stored, resold, or returned. Unlike physical goods, services cannot be inventory and must be produced and consumed simultaneously. This means that they have a limited shelf life and cannot be resold or returned once they have been provided.

_____ Refers to the Fact That Services Cannot Be Saved,stored,resold,or