_________ are created by providing services to the client that are designed right into the service delivery system.
A) Financial bonds
B) Customization bonds
C) Individualization bonds
D) Structural
E) Social bonds

Question

Quizplus · Accepted Answer

Structural bonds are created by designing service delivery systems that meet the unique needs and preferences of clients. This can include the physical layout of a service facility, technology used to interact with clients, and other elements that are built into the service delivery system itself. This approach can help to build trust and loyalty with clients by demonstrating a commitment to meeting their needs in a personalized way.

_________ Are Created by Providing Services to the Client That