Signs,symbols and artifacts should not be expected to create first impressions or communicate service concepts.

Question

Quizplus · Accepted Answer

Signs, symbols and artifacts can play a significant role in creating first impressions and communicating service concepts to customers. For example, a visually appealing and well-designed logo can create a positive first impression and convey professionalism and quality of service. Similarly, the use of certain symbols or artifacts like uniforms or interior decor can communicate brand values or service concepts to customers.

Signs,symbols and Artifacts Should Not Be Expected to Create First