A quality circle is a group of inspectors who use statistical quality control methods.
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Q18: Even a service firm has an operations
Q20: The term quality may be defined as
Q27: Employees within a quality circle meet on
Q28: Inventory management has the same general objective
Q30: Total quality management (TQM)refers specifically to management
Q31: Outside experts are essential to the success
Q33: The ABC method of inventory analysis classifies
Q34: In order to achieve quality in every
Q36: Poka-yoke is a reactive approach to quality
Q37: Synchronous management focuses on improving one department
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