Which of the following best describes the effects of 3M's investments in Six Sigma initiatives?
A) These investments resulted in needed increases in operational efficiency.
B) These investments had an unintended effect of reducing the firm's capability in innovation.
C) These investments resulted in the development of an additional capability.
D) All of the above are correct.

Question

Quizplus · Accepted Answer

3M's investments in Six Sigma initiatives led to a focus on efficiency and process improvement, which inadvertently stifled creativity and innovation, areas where 3M traditionally excelled.

Which of the Following Best Describes the Effects of 3M's