At the ABC Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in a(n)_________ who will examine the evidence and arguments on both sides and issue a binding decision.
A)mediator
B)arbitrator
C)fact finder
D)union steward

Question

Quizplus · Accepted Answer

An arbitrator is a neutral third party who examines the evidence and arguments on both sides of a dispute and issues a binding decision. Mediators facilitate communication between the two sides but do not issue a decision. A fact-finder is similar to an arbitrator but issues a non-binding decision, providing recommendations for a resolution. A union steward represents the interests of union members but does not have the authority to issue a decision. Therefore, the best choice in this scenario is an arbitrator.

At the ABC Corporation the Union and Management Have Not