Which of the following is not one of the techniques for responding to customers objections?
A) Indirect Denial Method
B) Compensation Method
C) Clutter Hachette Method
D) Pass-up Method

Question

Quizplus · Accepted Answer

The Clutter Hachette Method is not a known technique for responding to customer objections. The other three are well-known methods: 
A) Indirect Denial Method involves acknowledging the customer's concerns while gently redirecting their attention and highlighting the positive aspects of the product/service. 
B) Compensation Method involves offering something extra or additional to the customer to compensate for their concerns or objections. 
D) Pass-up Method involves agreeing with the customer's objection and passing them on to another specialist or manager who can better address their concern.

Which of the Following Is Not One of the Techniques