The basic quality tool that Kaoru Ishikawa recognized that identifies potential causes of a problem while sorting them into categories is the
A) check sheet
B) cause-and effect diagram
C) control chart
D) pareto chart

Question

Quizplus · Accepted Answer

The cause-and-effect diagram, also known as the fishbone diagram, is a visual tool used to identify potential causes of a problem and sort them into categories based on their relationships to the problem. It helps to organize the brainstorming process and focus on the root causes of the problem. The other quality tools mentioned (check sheet, control chart, pareto chart) are useful for other purposes, but do not specifically address the identification and categorization of potential causes of a problem.

The Basic Quality Tool That Kaoru Ishikawa Recognized That Identifies