Mr. F. is speaking with you, the health care provider, about his respiratory problem. Mr. F. says, "I've had this cough for 3 days, and it's getting worse." You reply, "Tell me more about your cough." Mr. F. states, "I wish I could tell you more. That's why I'm here. You tell me what's wrong!" Which caregiver response would be most appropriate for enhancing communication?
A)"After 3 days, you're tired of coughing. Have you had a fever?"
B)"I'd like to hear more about your experiences. Where were you born?"
C)"You may have a serious problem, and being confrontational will not help."
D)"I'll examine you and figure out the problem later."
E)"I don't know what's wrong. You could have almost any disease."

Question

Quizplus · Accepted Answer

This is the only response aimed at focusing on the chief concern to gather more data and does not digress from the issue.

Mr F Is Speaking with You, the Health Care Provider, About